Refund policy
Last updated:
30-day money-back guarantee
Not for you? Tell us within 30 days of your first payment and we'll refund it in full.
First backup guarantee
If your first backup isn't delivered within 24 hours of activating your subscription, tell us and we'll refund your first payment in full — no questions asked.
Missed backups
If we ever fail to deliver a backup as promised during a billing period, that period is refunded.
Cancel anytime
You can cancel whenever you like. You won't be charged again, and your subscription stays active until the end of the period you've already paid for. No calls, no lock-in.
EU right of withdrawal
If you subscribe as an EU consumer, you may withdraw from your first purchase within 14 days — just email us.
How to request a refund
Email info@podiobackup.com from your account address. Refunds are issued to your original payment method through Stripe, normally within 5–10 business days.